The following features are not provided in a Manager’s navigation bar; they belong to the Tenant Admin (or Account Manager) scope:
| Feature | Whose it is | Manager’s current status |
|---|---|---|
| “Tools” page | Account Manager (resending Time Letters) + Tenant Admin (niche import) | The navigation bar has no “Tools” item; entering the /tools URL directly also only shows “No tools available” |
| Niche CSV bulk import | Tenant Admin only (on the “Tools” page) | Cannot import. On the “Niches” page you can view niches and upload/update niche photos, but you cannot bulk-import a niche list |
| “Manager Management” page | Tenant Admin only | The navigation bar has no “Managers” item; you cannot create/remove other Managers |
Figure 6-1: Even when entering /tools directly by URL, a Manager only sees “No tools available” — a Manager has no Tools page functionality at all.
Figure 6-2: When a Manager tries to enter “Manager Management” (/staff/managers), they are silently redirected back to the memorial spaces page with no notice shown — meaning this feature is not open to Managers.
Notes
- When you need to import/adjust a niche list, create or remove Managers, or perform tenant-level settings, please contact a Tenant Admin.
- When deep-linking to a page outside your permissions, there is currently no explicit “insufficient permissions” notice (you are silently redirected or shown “No tools available”); this is expected behavior, not a crash.