Pick the manual for your role. The business back office is where a company runs its memorial-space business; the family side is where families visit and maintain a memorial space.
Business back office
| Role | What they do |
|---|---|
| Tenant Admin | Highest permission inside a company — team, niches, memorial spaces, audit log. |
| Manager | Leads Account Managers and oversees their memorial spaces. |
| Account Manager | Front line: creates and maintains memorial spaces, invites families. |
Family side
| Role | What they do |
|---|---|
| Primary Manager | The family’s lead for a memorial space; can invite and manage other members. |
| Co-Editor | Helps add and organise content. |
| Viewer | Invited to visit and remember. |
These manuals are translated from the Traditional Chinese originals, which are the source of record.