---
title: "1. Activate Account and Log In"
description: "The Tenant Admin account is created when a Super Admin (platform back office) sets up the enterprise and sends an invitation; you will receive an invi…"
---

> Documentation Index
> Fetch the complete documentation index at: https://curate.memorial/llms.txt
> Use this file to discover all available pages before exploring further.

# 1. Activate Account and Log In

The Tenant Admin account is created when a **Super Admin (platform back office)** sets up the enterprise and sends an invitation; you will receive an invitation email.

### Activation (First Time)

1. Open the invitation email and click the **activation link**, which takes you to the "Activate Account" page at `https://your-tenant.curate.memorial/admin/activate?token=...`.
2. Fill in your **name**, **set a password**, and **confirm the password**. Password rule: **at least 8 characters, including both letters and numbers**.
3. Click "**Create Account**". After activation you are **logged in automatically** to the business back office, with no need to log in again manually.

![Activate Account page](/screenshots/A-01/01_activation_form.webp)
*Figure 1-1　The "Activate Account" page of the business back office: the invitee sets their own name and password to complete activation and log in automatically. All three roles (Account Manager / Manager / Tenant Admin) go through this same activation page.*

### Logging In Afterward

Afterward, log in at `https://your-tenant.curate.memorial/admin` with your email + password.

### Forgot Password (Two-Step OTP)

Click "Forgot Password" on the login page to reach `/forgot`:

1. Enter your account email to receive a "Password Reset Verification Code" email.
2. Enter the **6-digit code** from the email on the page and set a new password; after the reset completes you are **logged in automatically**.

The code is **valid for 5 minutes**, with a **60-second cooldown** before it can be resent.

![Forgot Password — Enter OTP](/screenshots/A-11/05_忘記密碼_OTP表單.webp)
*Figure 1-2　Step two of Forgot Password: enter the 6-digit code from the email and set a new password.*

> **Notes / Known Limitations**
> - The role wording in the invitation email may not match the interface (emails have shown wording such as "Tenant Administrator", while the interface always says "Tenant Admin"). This is a copy discrepancy and does not affect activation.
> - Passwords have **no "no reuse" restriction**—changing back to an old password, or resetting a forgotten password to an old one, will succeed. The system only checks "at least 8 characters, including both letters and numbers". For security, we still recommend setting a password different from previous ones.
> - Changing your password from the account page **keeps you logged in on this device** (it will not log you out).

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Source: https://curate.memorial/en/guides/tenant-admin/activate/index.mdx